What is SaaS?
To understand the massive adoption of SaaS by businesses since the late 1990s, we first need to appreciate its attractions.
But first, what is SaaS? Software as a Service, or SaaS, is an application operating in the cloud, accessible in general by subscription. It enables a company to benefit from its tools and infrastructure via a web browser. This solution gives companies and start‑ups flexible access to modern, regularly updated technologies. It also reduces costs for small businesses, for whom investing in a digital solution or an extensive IT infrastructure can represent a financial challenge.
Many examples of start‑ups and SaaS have become indispensable to the smooth running of companies in various sectors, such as human resources management, Customer Relationship Management (CRM), accounting and so on. While the choice of SaaS is wise for many companies, this dependence can also be risky for business continuity.
Understand your dependence on SaaS to anticipate risks better
Nothing is eternal or set in stone; this is just as true for SaaS as it is for start-ups. There are many and varied reasons why a start‑up goes bankrupt or ceases operations. It could be a lack of funding, an overly competitive market or a product that failed to win over its audience. The result, however, is the same: the end of the Software as a Service business.
It goes without saying that if this shutdown is abrupt, the situation can be critical for the company. In addition to the loss of access to software for operations, there is also the risk of data loss, sometimes with fatal consequences. The company will also have to invest a certain amount of money and face a delay in finding an alternative to replace the Software as a Service.
Companies must anticipate and audit their dependencies to avoid this kind of disaster scenario. They can implement solutions by identifying critical SaaS and assessing the risks to their operations and finances.
If the company wishes to continue relying on SaaS, certain practices can be implemented to avoid unpleasant surprises. In addition to a plan for backing up data on local systems, the company can implement a strategy involving multiple suppliers. It can also think of hybrid solutions involving Software as a Service and in‑house solutions. When considering a reliable supplier, the company must also integrate selection criteria into its choice. Opting for a reliable SaaS with several years of existence, a long‑term vision, and effective customer support is essential.
Opt for customized digital solutions
The other way out of this dependence on SaaS is to opt for a more resilient business model by investing in in‑house digital tools and solutions. While this investment may seem costly at first glance, the advantages of having a digital solution developed specifically for your company’s needs are numerous.
By relying on a web agency such as Nmédia, you can benefit from our expertise in digital solutions and our support in managing the risks associated with this dependence on SaaS. In addition to our technology planning services, our experts are on hand to guide you through developing and managing digital solutions while working with you to achieve your business objectives.