Enhanced user experience through application modernization
Applications have become increasingly powerful because they have had to respond to ever‑growing needs. To remain competitive, companies have needed to improve employee performance. Task automation, the use of Software as a Service (SaaS), the development of a cloud to host data… There has been no shortage of technological developments in recent years to make employees’ lives easier and transform their commitment.
Thanks to these new modern tools, application users’ experience has been revolutionized. For example, automating certain processes has reduced repetitive and sometimes tedious tasks in many sectors. In some cases, by replacing paper‑based management with a 100% digital environment, modern applications have increased productivity while simplifying employees’ lives.
By prioritizing access to modern tools, companies have also been able to increase collaboration between their teams. The transition from an isolated legacy system to a modern ecosystem is a case in point. By using the cloud to store and transfer data, companies have enabled their employees to make their files and projects available to as many people as possible, thus facilitating collaboration.
These modern systems also have other significant advantages from an operational point of view. These new applications often require less maintenance, which reduces operating costs and frees up resources. These systems are also more secure, limiting service failures and breakdowns that can be disabling for any organization. By combating the obsolescence of technological systems and promoting continuous improvement, modern applications are now the preferred choice for companies seeking to improve efficiency.
There are, however, a few obstacles. Modern working environments often combine SaaS‑based tools, requiring constant adaptation by users. The modernity of these new environments brings barriers, such as the risk of errors between tools, the lack of standardization between platforms, and access management, which is made more complex by the multiplication of authentication processes. We must, therefore, remain vigilant to ensure that this modernization does not backfire on the company, leading to a drop in productivity and efficiency.
Applications that increase user engagement
These modern applications have also impacted user engagement. By focusing on user experience (UX) and creating more intuitive interfaces, companies have been able to respond to user needs, improving the time spent on applications and the way users engage with them.
Modernization has also brought new functionalities for a more personal and tailored experience. Examples include chatbots or, more recently, suggestions provided by artificial intelligence (AI). This type of functionality transforms how applications are used, providing a more precise service to meet users’ needs. Moreover, by prioritizing security, performance and scalability, these modern applications have won over new users and increased user engagement by multiplying sessions and time spent in their ecosystem.
If application modernization seems daunting, consider entrusting your redesign to an expert agency like Nmédia. Your company will then have every chance of achieving a modern, effective application that improves user engagement and experience. In addition to our digital ecosystem modernization and redesign services, our experts are on hand to guide you through developing and managing digital solutions while working with you to achieve your business objectives.